Privacy Policy

Last Updated: November 13, 2025

Welcome to Booth Live Election Management ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and authentication credentials
• User Profile: Role (booth agent, administrator, etc.), assigned booth/assembly/parliament details
• Voter Information: Voter ID, name, booth assignment, status updates (for election management purposes only)
• Device Information: Device model, operating system version, unique device identifiers

1.2 Usage Data

We automatically collect certain information when you use our app:

• App usage statistics and features accessed
• Login timestamps and session duration
• Queue management activities and status updates
• Error logs and crash reports for troubleshooting

1.3 Location Data

We may collect location data to:

• Verify booth agent location during duty
• Provide location-based booth information
• Ensure security and prevent unauthorized access

2. How We Use Your Information

We use the collected information for the following purposes:

• Election Management: To facilitate voter queue management, status tracking, and booth operations
• Authentication & Security: To verify user identity and prevent unauthorized access
• Communication: To send notifications, updates, and important announcements
• Analytics & Improvement: To analyze app usage, generate reports, and improve functionality
• Compliance: To comply with legal obligations and election regulations
• Support: To provide technical support and respond to user inquiries

3. Data Sharing and Disclosure

3.1 We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

3.2 Data Sharing

We may share your information only in the following circumstances:

• Election Authorities: With authorized election officials and administrators for legitimate election management purposes
• Service Providers: With trusted third-party service providers who assist in app operations (hosting, analytics, etc.)
• Legal Requirements: When required by law, court order, or governmental authority
• Security: To protect the rights, property, or safety of our users or the public

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure authentication using Laravel Sanctum tokens
• Regular security audits and updates
• Role-based access control using Spatie Permissions
• Secure server infrastructure with SSL/TLS encryption

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide election management services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

Election data may be retained for archival purposes as required by election laws and regulations.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-Out: Opt-out of non-essential communications
• Data Portability: Request a copy of your data in a portable format

7. Children's Privacy

Our app is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Services

Our app may contain links to third-party services or integrate with:

• Cloud hosting providers
• Analytics services
• Authentication services

These third parties have their own privacy policies. We are not responsible for their practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending an in-app notification or email for significant changes

Your continued use of the app after changes constitutes acceptance of the updated policy.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using our app, you consent to the transfer of information to countries that may have different data protection laws.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain user sessions
• Remember user preferences
• Analyze app usage patterns

You can control cookie settings through your device settings.

12. Contact Us

13. Consent

By using Booth Live Election Management, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please discontinue use of the application immediately.

© 2025 Booth Live Election Management. All rights reserved.